> For the complete documentation index, see [llms.txt](https://docs.whitespots.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whitespots.io/appsec-portal/features/security-metrics/metrics-settings/sla.md).

# SLA

Control your SLA's (Service-level agreements) in simple way!

<figure><img src="https://3069717380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M81VrXQrfSaYjNIFOtt%2Fuploads%2FUVO8kjEa3XXCNQRyDQrR%2Fsla%20config.png?alt=media&amp;token=810c2668-c18e-40d1-964c-4714c9a8589e" alt=""><figcaption></figcaption></figure>

Once you have assigned **severity weights** and **risk appetite**, you can go to **All Findings** page or **Dashboard->Products->Findings** to view each report's *SLA* status.

<figure><img src="https://3069717380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M81VrXQrfSaYjNIFOtt%2Fuploads%2Fh3OlcTSsOKqMm6ZZNL9l%2Funverif%20fandings.png?alt=media&amp;token=8e4d42a9-9722-45a5-b02b-2360608907ce" alt=""><figcaption><p>SLA for triage team</p></figcaption></figure>

<figure><img src="https://3069717380-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M81VrXQrfSaYjNIFOtt%2Fuploads%2FLstM7ThOwBFVNiHNXb8O%2Ffindings%202.png?alt=media&amp;token=7d3fc093-eeaf-43c4-9ec1-427440f27442" alt=""><figcaption><p>SLA for product team</p></figcaption></figure>