> For the complete documentation index, see [llms.txt](https://docs.whitespots.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whitespots.io/appsec-portal/features/security-metrics/metrics-settings/sla.md).

# SLA

Control your SLA's (Service-level agreements) in simple way!

<figure><img src="/files/ExRQ46G83QaUaOX24BKZ" alt=""><figcaption></figcaption></figure>

Once you have assigned **severity weights** and **risk appetite**, you can go to **All Findings** page or **Dashboard->Products->Findings** to view each report's *SLA* status.

<figure><img src="/files/7UTWL6zo79KNtgWSNBgF" alt=""><figcaption><p>SLA for triage team</p></figcaption></figure>

<figure><img src="/files/xzUjJL2hpkCKaO07JQtq" alt=""><figcaption><p>SLA for product team</p></figcaption></figure>